Denver, CO · Sub-Zero
Ice Maker Repair in Denver
Modules, inlet valves, filters, fill tubes, supply lines, drains and pumps — built-in ice makers and undercounter ice machines.
An ice maker is the last few inches of a path that begins at a valve in a cupboard somewhere. Water leaves the house plumbing, passes a shut-off, a length of line and usually a filter, is metered through an inlet valve for a few seconds, runs down a short tube into a compartment below freezing, and only then becomes the machine's problem. Diagnose the last few inches on their own and you replace a module that was working.
- Flat visit fee
- $89
- Someone picks up
- 24/7
- Vans out
- 8:00 am – 8:00 pm, seven days
The same visit also covers
What people describe on the phone
- Bin empty for days with everything apparently switched on
- Cubes coming out hollow, thin, cloudy or welded into a block
- Ice carrying a taste that arrived with the last filter
- Undercounter machine standing in its own meltwater
On the day Output is timed over a full cycle, the fill volume is measured rather than eyeballed, the inlet screen and the mould are inspected for scale, and the harvest is watched end to end. Descaling is part of the visit. If the readings say the line and the valve are fine, the module is the answer — and not before.
The water path
What it usually turns out to be
- Scale across the inlet valve screen, which shortens the fill long before it stops it — hollow cubes first, thin cubes next, an empty bin last
- A shut-off arm resting up, or a bin sitting proud of its rails, which reads as "bin full" and stops a perfectly good machine
- House pressure that sags when something else draws water, so the fill is right in the morning and short in the evening
- A fill tube icing between cycles, which puts the next fill on the freezer floor instead of in the mould
- A drain or drain pump failed on an undercounter machine, leaving standing water that refreezes under the bin
- A line kinked behind the cabinet when the unit was last pushed back, which is the fault nobody looks for and the one that costs nothing to fix
Most often first. Order comes from what the visits keep turning up, not from a count.
Read first, call second
Six routes into the answers
Most ice faults are answered in one screen. Pick the symptom and read it before anyone drives out; if it is one of the ones that needs a meter, the page says so.
- No ice The bin is empty and nothing is arriving. Start here.
- Odd-looking ice Hollow, cloudy, small, fused or flecked — the shape of a cube says where the fill went wrong.
- Bad taste When the filter is the cause, when it is innocent, and what a stuck one means.
- Filter or line question Everything between the house plumbing and the back of the cabinet.
- Water where it should not be Ice on the freezer floor, an overfilling mould, a puddle behind the unit.
- Undercounter ice machine Drains, pumps, descaling and what a machine with an unrefrigerated bin is meant to do.
What it costs
Six bands, then one figure you agree to
Diagnosis is $89, flat: one figure for looking, however long the looking takes. Approve the repair and that $89 is deducted from it.
- Door gasket or seal replacement $280–$600 A seal that has gone hard lets humid room air onto a cold surface — which is where a lot of unexplained ice starts.
- Evaporator or condenser fan motor $350–$670 Air, not water. It reaches the ice only because a mould that never gets cold enough never harvests.
- Defrost heater, thermostat or sensor $300–$600 The circuit that keeps meltwater moving. When it stops, the water it should have drained becomes the sheet under the bin.
- Ice maker, water valve or supply line $300–$820 The band this site was built around: modules, inlet valves, fill tubes, supply lines, drain pumps and the fittings between them.
- Electronic control board $450–$930 Rare on the water path, and never the first suspect. A board is what is left when the valve, the sensor and the line all measure correctly.
- Compressor or sealed-system repair $1,410–$3,070 A refrigeration fault rather than a water fault. If the readings point here we will say so, and say what it would take.
Each one is a range because the part, the access and how long the fault has been running all move the total inside it. Once the diagnosis is done you get a single figure for your repair — part and labour together — and it is agreed with you before any work starts. The $89 you have already spent on the visit comes off that figure the moment you approve it.
Not sure which row a symptom belongs in? Call (720) 903-2603 and say what the cabinet is doing — Denver Sub-Zero Repair Experts will tell you what it usually turns out to be before anyone drives out.
Reviews
Notes from Denver kitchens
LoDo · Central Park · Congress Park · Berkeley
5.0 / 51,517 reviews
Production tailed off to almost nothing over a month. He showed me the scale our tap water had caked on the mould, plus a tired water valve. Descaled, valve replaced, and output is back where it was.
Shea D.Central Park
Cubes came out hollow and shrank to nothing in a day, which in air this dry I half expected. The fill valve was barely opening. Clear ice again by mid-afternoon.
Kegan S.LoDo
Ice stopped altogether in the middle of a heat wave and the bin smelled sour. He traced it to a dead drain pump, cleaned everything out, and explained how to flush it a couple of times a year.
Georgia W.Berkeley
How a call runs
Three steps, and you approve the middle one
Nothing is ordered, fitted or charged for beyond the service call until you have heard the fault and the figure.
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01
Say what the ice is doing
Empty bin, hollow cubes, a taste, a puddle — and the model number from the frame inside the fresh-food door. Those two things decide whether a valve, a module or a bin rides along on the first visit.
-
02
The path is traced end to end
Shut-off valve, line, filter, inlet valve, fill tube, mould, bin and drain, in that order, with a meter and a measured fill rather than a guess. You get the fault and one figure for putting it right.
-
03
Fitted, then watched through a cycle
The part goes in, the mould and screen are descaled, the drain is cleared, and the machine is watched through a full freeze and harvest before anyone packs up.
Book a visit
Ice Maker Repair in Denver, measured before it is quoted
$89 flat buys the visit and the whole diagnosis, and comes off the repair when you approve it. Someone picks up 24/7.