Undercounter ice machines
Is it normal for ice to melt in the bin?
Yes, within reason. Sub-Zero states that the ice bin is not refrigerated, so the stored ice is only as cold as the room around the cabinet allows. Denver Sub-Zero Repair Experts treats melt as a fault only when the meltwater is not leaving, or when the bin empties faster than the machine can refill it.
Pattern
What we usually find
- A warm room. Sub-Zero names high ambient temperatures and a position that gets a lot of direct sunlight as causes of ice melting quickly, and a south-facing kitchen supplies both.
- Ice nobody is using. Old ice melts, refreezes and welds, and a bin that is dipped into once a week will always look worse than one emptied into a cooler every weekend.
- Meltwater that cannot leave. When the drain is slow the water stays under the ice instead of running away, and from there the bin empties itself far faster than it should.
- A door left ajar or a gasket past its life. The bin is not cooled, but it is sheltered, and a door that does not shut takes the shelter away.
Most often first. Order comes from what the visits keep turning up, not from a count.
Normal melt, and melt that is telling you something
An unrefrigerated bin loses a little all the time, and the machine is expected to make up the difference. What it is not designed to do is stand in its own meltwater, and a bin with a puddle in the bottom has a drain question rather than a temperature one.
Ice that thins evenly over days is ambient. Ice that goes from full to half in an afternoon, or comes out as one lump with water under it, is worth a look at the drain and the door before anything else.
Before you call
Two minutes, before anyone comes out
- Empty the bin and see how long a fresh batch lasts before it starts to fuse.
- Check that meltwater is leaving the bin rather than standing in the bottom of it.
- Look at whether the machine is taking afternoon sun or sitting beside an oven.
Stop there. If that has not settled it by the next morning, call Denver Sub-Zero Repair Experts on (720) 903-2603 and the rest of the water path gets traced with a meter.
When it needs somebody out: Ice Maker Repair in Denver.